Returns & Exchange
Returns & Exchange
We want you to love everything you shop from Anokhi by Arnika.
Due to the nature of our products, returns and exchanges are accepted only under specific conditions.
Eligible for Exchange
If you receive a product that is:
- Damaged
- Defective
- Incorrectly sent
Please contact us within 48 hours of delivery with an unboxing video and clear photographs of the product.
Exchange Conditions
Products must be:
- Unworn and unused
- Unwashed
- Without perfume or makeup marks
- With all original tags and packaging intact
Products that have been altered, stitched, washed or worn will not be eligible for exchange.
Non-Returnable Items
Sale items, discounted products, customised/altered products and certain intimate or hygiene-sensitive products may not be eligible for return or exchange.
Exchange Process
Once your request is approved, we will guide you through the exchange process.
For assistance, contact us at hello@anokhibyarnika.com.
Please note: Shipping charges for exchanges, if applicable, may be borne by the customer.